Pyxis Mobile's Financial Mobility Blog - All Comments

re: Mobile Transactions: Driving Business and Increasing Margins

Satya — Sun, 05 Oct 2008 13:50:09 GMT

Really good article. I have been following your blog for last 3 months. You have good knowledge

on Mobile(cell phone) Industry and happenings. Please continue the good work. Thank you.

Mobile Transactions: Driving Business and Increasing Margins | Mobile News

Mobile Transactions: Driving Business and Increasing Margins | Mobile News — Thu, 28 Aug 2008 16:47:27 GMT

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re: Mobile Transactions: Driving Business and Increasing Margins

cwillis — Fri, 01 Aug 2008 22:25:57 GMT

I had this conversation with an analyst last week. We discussed two specific scenarios: Catastrophic Response and Claims Inspecting. In both scenarios, there is a desire on the part of the insurer to provide high-quality service efficiently and quickly. Insurers are starting to streamline the on-site process (going as far as settling the claim and handing over a check at the time of inspection) by mobilizing the business process on a smartphone. The result is less administrative time associated with a claim (less cost), and high customer satisfaction (client retention).

Obviously, insurance agents will also experience huge benefits from the use of mobility. Transactional mobile software turns a smartphone into a point-of-service sales terminal, staring at the real-time delivery of a quote, to the scheduling of a medical evaluation, and ending in the capture of a digital signature to close the sale and begin the underwriting process.

re: Managing Mobile Technology Securely and Effectively

anagarajan — Fri, 01 Aug 2008 19:31:57 GMT

Bill - Thats a good one. You actually can't reject that policy. Microsoft Exchange actually enforces that. That's something Exchange puts on Windows Mobile and other devices as well. Apple has just licensed ActiveSync and that "hardcoded" policy comes with it.

re: Mobile Transactions: Driving Business and Increasing Margins

Steve — Fri, 01 Aug 2008 18:42:21 GMT

Where would you see "once and done" playing into an insurance business process?

re: Managing Mobile Technology Securely and Effectively

Bill Chambers — Fri, 01 Aug 2008 18:32:54 GMT

So you say "Then, it’s up to the user to connect their iPhone to their workstations and accept the policies. They can even choose not to accept some of the policies." I am getting exchange email on my iPhone and with it came a required device password that is, I was told, part of our IT policy. It doesn't appear I can reject this policy and still be on Exchange. Can I?